Service

"We are not obligated to sell one more scale, but we are morally bound to service the scales we have already sold."
Henry Theobold Founder, Toledo Scale

At C.C Vaughan & Sons, an ISO/IEC 17025 accredited company, commitment to service is at the heart of everything we do. While we take pride in the fact that our experienced, expert techicians are always at the cutting-edge in weighing innovations, our top priority will always be to provide the industry's most reliable service to scales in the field.

• 24 hour / 365 days a year service available
• 4 hour or less response time in most cases
• Factory trained sales and service personnel
• Extensive parts inventory

Commitment to service sets us apart. That means when you invest in a relationship with us, you get more than the finest equipment, you get the benefit of continuous support from our team of service representatives and expert technicians - a proven mix of people who understand what you're doing.